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Intro
CompTIA A+ is a starting certification for IT support work, covering the devices, software and troubleshooting skills involved in helping people use technology. Earning it requires both Core 1 and Core 2, and CertMonk can support your review alongside practical learning. This guide covers both current V15 exams, following CompTIA’s A+ overview.
Exam at a glance
| Detail | Core 1 | Core 2 |
|---|---|---|
| Exam code | 220-1201 | 220-1202 |
| Questions | Maximum of 90 | Maximum of 90 |
| Time | 90 minutes | 90 minutes |
| Passing score | 675 on a scale of 900 | 700 on a scale of 900 |
| Question types | Multiple-choice, including single and multiple response; drag-and-drop; performance-based | Multiple-choice, including single and multiple response; drag-and-drop; performance-based |
| Price | Check the vendor’s site for current pricing | Check the vendor’s site for current pricing |
| Retirement | Exact date not published; estimated 2028 | Exact date not published; estimated 2028 |
Both exams launched March 25, 2025. CompTIA requires the two cores to come from the same version; you may take them in either order. Sources: Core 1 details, Core 2 details and the A+ overview, reviewed September 28, 2026.
Exam domains and weights
Core 1: 220-1201
| Domain | Weight | In plain English |
|---|---|---|
| Mobile devices | 13% | Support portable devices and their connections. |
| Networking | 23% | Understand how devices communicate and connect. |
| Hardware | 25% | Select, install and maintain physical components. |
| Virtualization and cloud computing | 11% | Understand ways computing resources are provided beyond one physical computer. |
| Hardware and network troubleshooting | 28% | Investigate symptoms and verify a suitable repair. |
Core 2: 220-1202
| Domain | Weight | In plain English |
|---|---|---|
| Operating systems | 28% | Install, configure and manage system software. |
| Security | 28% | Protect devices, accounts and information. |
| Software troubleshooting | 23% | Investigate operating-system and application problems. |
| Operational procedures | 21% | Work safely, communicate clearly and record changes. |
Use the Core 1 official exam objectives summary and Core 2 official exam objectives summary as separate coverage checklists. The weights belong to each exam individually, not to a combined test.
What each domain really tests
Core 1: Mobile devices
Study a portable device as a working system: its components, accessories and connections all affect the user's experience. Build a short vocabulary list, but attach a function to every item.
For review, describe a setup process from beginning to end. Include what you would inspect before changing anything and how you would confirm the device works afterward.
Core 1: Networking
Draw a small home or office network and label the role of each device. Use that drawing to connect your reading about addressing, wireless connectivity and network services.
When learning a protocol or tool, record its purpose before its abbreviation. Explain what information the tool would give you and how that information would guide the next step.
Core 1: Hardware
Connect components to requirements. A useful hardware note records what the part does, what it connects to and what compatibility details you would check before installation.
Include printers and other peripherals in your schedule. Study maintenance and installation as processes, with preparation and verification, rather than collecting pictures of connectors alone.
Core 1: Virtualization and cloud computing
Keep the physical machine, a virtual machine and a cloud service distinct in your notes. Compare the responsibilities involved rather than assuming that everything hosted elsewhere works the same way.
Create a compact comparison of service models using your own words. Read it later without the model names visible and check whether the descriptions still make sense.
Core 1: Hardware and network troubleshooting
Practice a disciplined sequence: describe the symptom, gather evidence, identify a plausible cause, make a considered change and check the result. Record why each action belongs in that sequence.
Avoid learning fixes as isolated pairs of symptoms and replacements. Your study notes should explain what evidence supports the proposed action and what you would investigate if it failed.
Core 2: Operating systems
Organize learning around tasks: installation, configuration, maintenance and recovery. Keep notes on the tools used for each task and the information you need before beginning.
Include unfamiliar systems in your reading. Being comfortable with your own computer does not mean you have covered the operating-system range in the published outline.
Core 2: Security
Study protection as a set of choices about access, configuration and handling information. Describe the purpose of a measure before memorizing where its setting appears.
For malware-related study, include prevention and follow-up alongside removal. Write a brief checklist that helps you avoid declaring a problem solved merely because a symptom disappears.
Core 2: Software troubleshooting
Learn to separate what a user reports from what you can observe. Build notes around the affected application, operating system, recent changes and available evidence.
After following a learning exercise, explain the investigation without copying its steps. Include what would make you stop, preserve information or seek help before proceeding.
Core 2: Operational procedures
Treat documentation and communication as part of technical work. Practice writing a short service record that another technician could understand without speaking to you.
Include safety, change management and recovery in your review. A useful record should make the intended action and its outcome clear, including any remaining issue.
These learning prompts follow the scope of the two CompTIA summaries linked above; they are suggested study activities, not exam items.
A realistic 30-day study plan
Use the following 30-day cycle for one core at a time if you are new to IT. Repeat it for the second core, changing the topics as shown. This gives both exams meaningful attention without assuming that a beginner can learn the whole certification in one month.
Days 1–7: build the first layer
Choose the core you will study first and save its objectives. Mark unfamiliar topics and collect your resources in one place. For Core 1, begin with hardware and mobile devices. For Core 2, begin with operating systems.
Alternate reading with observation or a safe learning exercise. End each session with a few sentences explaining what you learned without looking at your notes. Use the final day to revisit confusing points instead of adding new material.
Days 8–14: connect related topics
For Core 1, focus on networking, then compare virtualization and cloud models. For Core 2, study security and connect it to the operating-system tasks already covered. Keep a list of terms that sound similar and explain their differences.
Add untimed practice and review every uncertain choice. Record the missing idea, not just the score. If you cannot explain why a choice fits, return to the learning material before repeating the session.
Days 15–21: practice investigation
Core 1 learners should concentrate on hardware and network troubleshooting. Core 2 learners should work through software troubleshooting and operational procedures. Use a learning log to record observations, actions and verification.
Give the end of the week to mixed review. Revisit earlier topics so that your preparation does not become a series of isolated chapters you never see again.
Days 22–28: repair gaps and add timing
Use your weakest areas to choose the next sessions. Add timed practice once your explanations become more confident, then review errors caused by rushed reading separately from missing knowledge.
For both cores, include an applied activity and a written summary. Being able to describe a process without prompts is a useful check that you learned more than a sequence of clicks.
Days 29–30: review and plan the next step
Review your selected core's checklist and decide whether you need more time. When moving to the other core, start a fresh log rather than treating a result from one exam as evidence of readiness for the other. Keep both version codes visible throughout planning.
Common mistakes and how to avoid them
- Treating the two cores as one exam. Maintain separate objectives and readiness notes.
- Mixing resource versions. Check for 220-1201 and 220-1202 before investing study time.
- Knowing component names without their uses. Add a function and compatibility note to each entry.
- Skipping less familiar operating systems. Follow the outline rather than your everyday habits.
- Changing several things during troubleshooting. Keep a clear record of each action and its effect.
- Ignoring communication and documentation. Practice explaining the issue and outcome in ordinary language.
How to use practice questions well
Begin with the core and domain you are currently studying. Work untimed and read explanations for the incorrect choices as carefully as the correct one. Those distinctions help expose misunderstandings that a score alone can hide.
CertMonk includes explanations for every answer choice, randomized practice tests, timed and untimed modes, flip-card flashcards, study games and progress by exam domain. Use recall tools for terminology and explanations for understanding; neither replaces practical learning.
Keep Core 1 and Core 2 results separate. After each session, pick a specific gap to repair through reading or a learning exercise, then revisit it later. When adding timed practice, check whether your mistakes come from missing knowledge, misreading the task or moving too quickly.
Free practice questions
Explore the free samples below from both Core 1 and Core 2, with no purchase needed.
At startup, a workstation displays a S.M.A.R.T. warning that the hard drive’s reallocated sector count has increased sharply. The drive still boots and the user’s files open normally. What should the technician do FIRST?
- AKeep using the drive and recheck the count again next month
- BBack up the user’s data immediately, then replace the drive
- CDefragment the drive so its data moves away from the bad sectors
- DDisable S.M.A.R.T. reporting in the UEFI so the warning stops appearing
Show the answer and explanation
Answer: B. Back up the user’s data immediately, then replace the drive
Correct. A rising reallocated sector count predicts drive failure. Protect the data while the drive still works, then replace it.
Why not the others
- A. The drive may fail before next month. The data should be protected now.
- C. Defragmenting adds heavy read and write activity to a failing drive and does not repair it. It risks losing data before a backup exists.
- D. Silencing the warning ignores a reliable predictor of failure and leaves the data at risk.
Takeaway: A S.M.A.R.T. warning is advance notice of failure: back up first, then replace the drive.
Source: Microsoft Learn: Microsoft-Windows-Disk-Failure-Diagnostic-Module
An office is replacing monitors and wants to keep only video interfaces that carry a purely digital signal, so no analog conversion happens anywhere along the path. Which two interfaces meet that requirement? (Choose two.)
Choose 2.
- AComposite video
- BHDMI
- CDisplayPort
- DDVI-A
- EVGA
Show the answer and explanation
Answer: B. HDMI and C. DisplayPort
Correct. HDMI carries digital video and audio.
Correct. DisplayPort is a packetised digital video interface.
Why not the others
- A. Composite is a legacy analog video signal on a single RCA connector.
- D. DVI-A carries only the analog signal on the DVI connector.
- E. VGA is an analog interface, so the signal is converted to analog at the source.
Takeaway: HDMI, DisplayPort and DVI-D are digital. VGA, DVI-A and composite are analog.
An old storage appliance only supports file sharing over NetBIOS over TCP/IP; it cannot use direct-hosted SMB. A new firewall between the office and the appliance allows TCP 445, and browsing by NetBIOS name already works, but file sessions fail. Which additional port must be allowed?
- AUDP 137, the NetBIOS name service
- BUDP 138, the NetBIOS datagram service
- CTCP 139, the NetBIOS session service
- DTCP 135, the RPC endpoint mapper service
Show the answer and explanation
Answer: C. TCP 139, the NetBIOS session service
Correct. NetBIOS over TCP/IP carries file-sharing sessions on TCP 139. Direct-hosted SMB on TCP 445 is the newer method the appliance cannot use.
Why not the others
- A. Name resolution already works, so the name service is getting through. The failing piece is the session that carries the file traffic.
- B. UDP 138 carries connectionless NetBIOS datagrams such as browse announcements, not the connection-oriented file sessions.
- D. TCP 135 is the Microsoft RPC endpoint mapper. It is not the NetBIOS session port and does not carry legacy file sessions.
Takeaway: NetBIOS over TCP/IP uses UDP 137 (names), UDP 138 (datagrams) and TCP 139 (sessions). Modern SMB is direct-hosted on TCP 445.
Source: RFC 1002: Protocol Standard for a NetBIOS Service on a TCP/UDP Transport: Detailed Specifications
A Mac user saved a quarterly budget spreadsheet somewhere yesterday but cannot remember which folder. She remembers a phrase that appears inside it. Which built-in macOS feature is the quickest way to find the file?
- ALaunchpad
- BMission Control
- CThe Dock
- DSpotlight
Show the answer and explanation
Answer: D. Spotlight
Correct. Spotlight searches file names and contents across the Mac and returns results as you type.
Why not the others
- A. Launchpad shows installed applications, not documents.
- B. Mission Control shows open windows and desktop spaces; it does not search files.
- C. The Dock launches apps and holds shortcuts; it does not search file contents.
Takeaway: Spotlight (Command-Space) searches names and contents of files, apps and settings across the Mac.
Source: Apple Support: Find what you need with Spotlight on Mac
A visitor plugged a laptop into a spare wall jack in a meeting room and got onto the office network. Most wall jacks in the building are unused. What should the technician do?
- ADisable the switch ports connected to unused wall jacks
- BChange the Wi-Fi password, since that is how visitors connect
- CSet the unused ports to 10 Mbps so they are too slow to use
- DLabel the unused jacks “Do not use”
Show the answer and explanation
Answer: A. Disable the switch ports connected to unused wall jacks
Correct. Disabling unused ports means a device plugged into an empty jack gets no network access.
Why not the others
- B. The visitor used a wired jack, so the Wi-Fi password is irrelevant.
- C. Slower ports still allow network access.
- D. A label does not stop anyone from plugging in.
Takeaway: Disable unused switch ports (and wall jacks) so unauthorized devices cannot connect.
Source: NIST SP 800-41 Rev. 1: Guidelines on Firewalls and Firewall Policy
FAQ
Do I need both exams to earn A+?
Yes. CompTIA’s A+ overview says both Core 1 and Core 2 are required.
Can I take Core 2 first?
Yes. CompTIA states that the exams can be taken in either order on its A+ overview.
Can I combine exams from different versions?
No. The Core 1 exam details require both cores from the same version.
How long should I study for A+?
Use your experience and the coverage checklist to decide. For a beginner, the 30-day cycle here is intended for each core separately, with extra time wherever needed.
Which core is harder?
Your background matters more than a blanket ranking. Familiarity with hardware may help your Core 1 preparation, while operating-system support experience may make parts of Core 2 feel more familiar.
Should I book both exams together?
Base that decision on separate readiness reviews. If one core still contains substantial gaps, keep studying it rather than letting the other exam's progress dictate your schedule.
Next step
Try free practice questions → https://app.certmonk.app/samples